Introduction
These terms are a general agreement between us at ToXSL Technologies and you are the user. They exist to protect both you as a user of the provided services and us as a service provider, and help you understand your rights and obligations as a customer. These Terms of Use, and any documents referred to herein, set out the terms and conditions on which you are permitted to use our website, https://toxsl.com/.
By using our website, you agree to be bound by, and to comply with, these Terms of Use. The effective date of these Terms of Use is 1st June 2018. Please read these Terms of Use carefully. We recommend that you print off a copy of these Terms of Use and any future versions in force from time to time for your records.
If for any reason whatsoever you do not agree to these Terms of Use or do not wish to be bound by them, you must not access or use our website.
Our Details
ToXSL Technologies operate the website
Our registered address is C-127, 2nd Floor, Phase 8, Industrial Area, Sector 73, Mohali, Punjab. Our contact phone number is +91 956 912 7788 and contact email address is sales@toxsl.com
Your responsibility for others who access our website using your device(s) or internet connection Data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.
You must ensure that any persons who access our website on your computer(s) or device(s), or who are permitted or able to access our website on your computer(s) or device(s), or using your internet connection, are aware of these Terms of Use and all other documentation referred to in them, and that such persons also agree to be bound by and to comply with these Terms of Use.
If, for any reason whatsoever, such persons do not agree to these Terms of Use or do not wish to be bound by them, they must not access or use our website.
Other documents governing your use of our website
In addition to these Terms of Use, your use of our website is also governed by our Privacy Policy, which is available at https://toxsl.com/privacy. Our Privacy Policy governs our use of your personal information. It sets out the types of personal information we collect, the reasons we collect it, how we use it, where we may pass it on to any third parties, in what circumstances and for what reasons, and any other relevant information relating to our use and/or processing of your personal information and your rights in relation to your personal information.
By accessing and using our website, you agree to be bound by the terms and conditions contained in these Terms of Use, you consent to our processing of your personal information in accordance with our Privacy Policy.
If you do not consent to the practices set out in these Terms of Use, our Privacy Policy, you must not use our website.
Availability of our website
We make no representations and provide no warranties that:
the website will be made available at any specific time or from any specific geographical location
your access to the website will be continuous or uninterrupted
the website will be accessible or optimized on all browsers, computers, tablets, phones or viewing platforms.
We reserve the right to suspend access to all or part of the website for any reason, including for business or operational reasons, such as improving the appearance or functionality of the website, content updates, periodic maintenance, or to resolve any issues that we become aware of. Wherever we anticipate that we need to suspend access to the website for a considerable period of time, we will try to provide you with prior notice where reasonably practicable.
Indemnification
ToXSL Technologies will defend the Customer against any claim that the Service infringes the intellectual property rights of a third party and pay any damages finally settled or awarded in a trial to the third party with respect to any such claim, provided that ToXSL Technologies is notified promptly in writing of the claim and given sole control of the defence and all related settlement negotiations in relation to the claim as well as reasonable assistance and necessary authorisations from Customer to defend or settle the claims on behalf of Customer.
modify/replace the Service to eliminate the infringement in such a manner that the modified Service complies with this Agreement
procure to Customer a right to use the Service. If none of the aforementioned alternatives are reasonably possible, ToXSL Technologies shall have the right to terminate this Agreement and ToXSL Technologies shall refund to Customer the prices paid for the Service by Customer less the price corresponding the time Customer has been able to use the Service in accordance with this Agreement. ToXSL Technologies shall, however, not be liable for any infringement or claim thereof in the event the claim.
is made by any affiliates of Customer
has resulted from Customer’s or Customer’s supplier’s or User’s use or modification of or addition to the Service
could have been avoided by using the latest version of the Service provided by ToXSL Technologies
is not related to the Service or any part of the Service for which ToXSL Technologies is not responsible for pursuant to this Agreement or statutory requirements. This section contains ToXSL Technologies entire liability and Customer’s sole and exclusive remedy in case of intellectual property rights infringements. Customer shall indemnify, defend, and hold ToXSL Technologies harmless from and against all liabilities, damages and costs (including settlement costs and reasonable attorneys’ fees) arising out of any breaches of this Agreement by Customer, Customer’s personnel and/or Users.
With whom do We share your personal data?
We may transfer or share your Personal Data with third parties such as our service providers and vendors, business partners, professional and corporate advisors, public or government authorities including law enforcement, network providers, third-party websites, and our affiliates or subsidiaries. When required, ToXSL may disclose your Personal Data to external law enforcement bodies or regulatory authorities, in order to comply with legal obligations. We may also disclose your personal data where mandated by law and as further required when We believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Refund Policy
At ToXSL Technologies, we are committed to providing high-quality software development services. We understand that clients may have concerns about payment and refunds. However, as part of our standard business practices, we have established the following refund policy:
1. Non-Refundable Payments: All payments made for software development services are non-refundable. This includes payments for initial deposits, milestone payments, and final payments.
2. Applicability of Policy: This policy applies to all stages of the project, including the commencement of work, progress milestones, and completion of the project.
3. Finality of Payments: Payments are considered final once received, regardless of the progress or outcome of the project. No refunds will be issued after payment has been processed.
4. No Refunds for Client Dissatisfaction or Delays: Refunds will not be issued under any circumstances, including but not limited to client dissatisfaction, delays caused by the client, or any other unforeseen issues.
5. Approval of Project Milestones: Clients are responsible for reviewing and approving each project milestone before making payments. This ensures that the scope and direction of the project meet expectations at each stage.
6. Scope Adjustments: Any changes or adjustments to the project scope, whether requested by the client or arising from unforeseen circumstances, may incur additional charges. However, this will not affect prior payments already made.
7. Termination of Project: In the event that the client decides to terminate the project, payments made up until the termination date are non-refundable.
8. Clear Communication: Clients are strongly encouraged to communicate their requirements and expectations clearly at the outset of the project to avoid any misunderstandings during development.
9. Revised Proposals for Scope Modifications: If the project scope needs to be modified, we will provide a revised proposal and updated pricing for the client’s approval. Additional charges may apply depending on the changes.
10. Client-Related Delays: Any delays caused by the client, such as failure to provide necessary information, feedback, or approvals in a timely manner, will not result in a refund.
11. Delays from Our Team: In the event of delays from our team, we will communicate the impact and offer reasonable solutions, such as adjusted timelines or project rescheduling. However, payments remain non-refundable.
12. Acceptance of Policy: By signing the contract and engaging in our software development services, the client accepts this refund policy as part of the service agreement.
13. Contact Us: For any questions regarding this refund policy or to initiate are fund request, please contact us at: sales@toxsl.com
Please note that the refund policies outlined below are established with consideration to the significant efforts our team invests at each stage of the project, including planning, documentation, testing, and deployment. These efforts ensure that the project progresses smoothly and efficiently, and as such, all payments made are non-refundable.